Nevertheless, some Alienware m15 R5 house owners on Reddit and NotebookReview have observed that the GPU-Z app exhibits a complete of 4,608 cores – as players all over the world have reported, so the issue is not native. On the identical time, it turned out that the issue is of a software program nature – within the BIOS of the video card, the kernel information is just locked, however it may be unlocked by flashing. Nevertheless, we don’t suggest doing it your self, as the chance of damaging the video card is simply too nice. Higher to put in writing to Dell technical help or simply wait a bit till an official response seems. Perhaps this drawback will likely be mounted quickly with a repair.